Returns & Exchanges

We want you to love your handmade creations, so if your supplies or kits aren't a perfect fit, we offer a 30-day return window for all unused items. Simply ensure products are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your unused materials and tools in their original boxes, ensuring all components of the stitching kits are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.